Canada Jobs
Customer service agent needed in Canada by Hertz Canada LTD
A customer service agent is a person who helps customers by answering questions, resolving complaints, providing information about products or services, and ensuring customer satisfaction.
Main Responsibilities
- Answer customer inquiries by phone, email, chat, or in person.
- Resolve customer complaints and problems.
- Process orders, returns, refunds, or exchanges.
- Provide information about products and services.
- Record customer interactions and maintain customer records.
- Escalate complex issues to the appropriate department when necessary.
Important Skills
- Good communication skills
- Active listening
- Problem-solving ability
- Patience and empathy
- Computer and data-entry skills
- Time management
Example
If a customer calls a company because their order has not arrived, the customer service agent checks the order status, explains the situation, and helps solve the issue.
In simple terms, a customer service agent is the link between a company and its customers, helping customers get the support they need.
Job details
- Location : St. John’s, NLA1A 4Y3
- Work location: On site
- Salary: 18.00 hourly / 24 hours per week
- Terms of employment: Permanent employmentPart time
- Early morning, Morning, Day, Weekend, Flexible hours
- Starts as soon as possible
- Benefits: Other benefits
- vacancies 4 vacancies
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
Other benefits
- Free parking available
- Other benefits
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
How to apply
By Direct Apply : https://www.jobbank.gc.ca/jobsearch/jobposting/49790007?source=searchresults#lightbox-resumesharing
Additional ways to apply
By email
cberardi@hertz.com
Online
https://fa-evlf-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/39796/?utm_medium=jobshare&utm_source=External+Job+Share
What you must include in your application:
- Job reference number 39796
Advertised until
2026-07-16
