Customer Experience Associate (New Grad) needed by Robinhood

About the Company
Robinhood is a leading U.S. fintech company built around one mission: democratizing finance for all. They operate a commission-free trading and investing platform used by millions of people. They build products and services that help create a financial system everyone can participate in, with a strong bias toward innovation, customer obsession, and doing more with less. Robinhood

What You’ll Do
As a member of this team, you’ll be the company’s voice — using empathy and product knowledge to ensure users feel understood and valued. Your job is not only to help customers, but to help the company learn from each interaction so the overall experience can be made as seamless as possible. Day-to-day tasks include resolving customer issues via phone, email, and chat, educating users on how to use the Robinhood app and on investing fundamentals. Built InStartup Jobs

Who They’re Looking For
This opening targets early talent — specifically recent graduates or entry-level professionals with some customer-facing experience who are interested in becoming a Registered Representative through Robinhood’s licensing and training program. No finance degree is required; they provide full training. Built In

Location
The role is currently posted for Texas, U.S., with the most recent listing published on June 23–24, 2026. It follows a hybrid model — some in-office days are expected, especially during onboarding. Startup Jobs

Salary
Robinhood does not publicly list a fixed salary for this role, but based on verified employee data, Customer Service Representative salaries at Robinhood typically start around $49,282 per year. The company also offers bonuses, equity, and a $2,500/year personal growth stipend, plus full medical, dental, and vision benefits. Glassdoor

Interview Process
The hiring process takes about two to three weeks, typically involving one initial 30-minute interview followed by three back-to-back interviews in the second round. Candidates have rated the overall experience as favorable and relatively easy. Indeed

How to Apply
Go directly to 👉  careers.robinhood .com, search “Customer Experience Associate,” and filter by Texas. Apply through the official portal only — no third-party fees or agents required.